Shipping policy
Shipping and Delivery
Delivery
Orders are processed within 24 hours. You will receive an email confirming your order and we will notify you if any item is unavailable or delayed. You will also receive an email letting you know when your order has been shipped.
We offer free shipping for domestic (Australia) orders over $75 via Australia Post or Fastway courier service. Delivery is generally between 1-3 business days depending on location.
International shipping is a flat rate of $24.95AU for orders weighing under 1kg and is shipped via Australia Post. Australia Post quotes between 4-10 working days for delivery depending on location. Parcels are sent registered with insurance.
Delays may be incurred due to customs which is unfortunately out of our control and is not included in the delivery time estimate. Every country is different, furthermore we do not have any control over any customs or import duty charges your country may impose according to its regulations and compliances. Any additional costs are paid by the customer at the time of delivery. You may wish to contact your local customs office should you have any concerns.